Last Updated: September, 2025
Arabian Views, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our call center services or use our platform, which is powered by Updater Inc. (“Updater Services”), to inquire about or purchase services from our third-party partners (e.g., broadband, TV, security).
1. Information We Collect
We may collect the following types of personal information (“User Information”):
- Personal Identifiers: Name, address, email address, telephone number.
- Service Information: Information about the services you are interested in, service eligibility, and order details.
- Call Recordings: As part of our quality assurance and compliance programs, we record all incoming calls. You will be informed at the beginning of the call that it may be recorded.
- Technical Data: IP address, browser type, and usage details when you interact with our digital platforms.
2. How We Use Your Information
We use the information we collect to:
- Process your inquiries and refer you to the appropriate service provider (e.g., AT&T, Comcast, Verizon).
- Submit orders for products and services on your behalf to the chosen provider.
- Ensure quality control and train our staff through call monitoring and recording.
- Comply with legal obligations, including telemarketing laws and “Do Not Call” registry requirements.
- Communicate with you regarding your inquiries or orders.
3. Sharing Your Information
We share your information in the following limited circumstances:
- With Service Providers: We share your information with the third-party service providers (e.g., internet, TV, phone companies) you select so they can fulfill your order. This sharing is done through the Updater Services platform.
- With Updater Inc.: We disclose your information to Updater Inc., our technology provider, to facilitate the referral and order submission process.
- For Legal Reasons: We may disclose information if required by law, such as to comply with a subpoena or similar legal process.
- With Your Consent: We may share information for any other purpose disclosed to you at the time we collect the information, with your consent.
We do not sell your personal information to third parties for their marketing purposes.
4. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure network architectures. Our security practices are detailed in our agreement with Updater Inc. and comply with industry standards.
5. Your Choices and Rights
Depending on your state of residence, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us using the information in the “Contact Us” section below.
Do Not Call: If you wish to be placed on our internal “Do Not Call” list, please inform us during your call or contact us directly at (877) 319-0330.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Call recordings are retained for a minimum of three (3) years.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Arabian Views, LLC
Attn: Thomas P Teichert
2132 E Kesler Ln
Chandler, AZ 85225-1485
Email: calladstom@gmail.com
Toll-Free: (877) 319-0330